• Toll Free: 1-800-661-9647

    Direct Workwear Edmonton

    Free Shipping!
    On Orders Over $50
    Canada Only

    Shipping and Returns

    We work hard to keep our customers satisfied. I you are unhappy with your purchase, please continue below:

    • Contact us via e-mail (contact@directworkwear.com) or our main store number (780) 988-2967. E-mail is fastest and we will reply by telephone and/or e-mail, which ever you prefer.
    • No exchange or re-stocking charges will be applied to your account.
    • If we are at fault we will refund your full purchase plus the shipping cost.
    • If you are dissatisfied with the product we must be advised within 14 calendar days and the item must be returned unused and unworn for full refund.
    • All items must be properly packaged for shipping.
    • We will not accept any COD returns or exchanges.
    • Your account will be credited within five (5) business days upon receiving your returned item.
    • Exchanges will be processed within 48 hours, (except holidays and weekends) or if item is not currently available you will be advised with either a phone call or by e-mail.


    DWW Team