We work hard to keep our customers satisfied. If you are unhappy with your purchase, please continue below:
Contact us via e-mail (firstname.lastname@example.org) or our main store number (780) 988-2967 or Toll-Free: 1-800-661-9647. E-mail is fastest and we will reply by telephone and/or e-mail, which ever you prefer.
No exchange or re-stocking charges will be applied to your account.
If we are at fault we will refund your full purchase plus the shipping cost.
If you are dissatisfied with the product we must be advised within 14 calendar days and the item must be returned unused and unworn for full refund.
All items must be properly packaged for shipping.
We will not accept any COD returns or exchanges.
Your account will be credited within five (5) business days upon receiving your returned item.
Exchanges will be processed within 48 hours, (except holidays and weekends) or if item is not currently available you will be advised with either a phone call or by e-mail.